For patients
Everything you need for your visit
Plan ahead with our guides on booking, preparing for your test, payment and your rights.
Booking a test
Request a visit online, call the front desk, or walk in during opening hours. Booking helps us prepare and tell you about any fasting needed.
Book a testWhat to bring
- Your doctor’s request form, if you have one
- A valid form of identification
- A list of medicines and supplements you take
- Previous results, for comparison
- A working phone number and email for your results
Preparing for your test
Fasting tests
- Fast 8–12 hours, water allowed
- Applies to blood sugar and lipid profile
- Take prescribed medicines unless told otherwise
Urine & stool samples
- Use the clean container we provide
- Collect a midstream urine sample
- Return samples promptly
Read more in our guide to fasting blood tests.
Payment
Payment details and any available packages are confirmed at the front desk. A receipt is issued for every test and is needed to collect your results. If you are covered by insurance or an HMO, please ask the front desk before your visit whether your plan can be used.
Children & pregnancy
We take samples from children gently and with a parent or guardian present. If you are pregnant, tell the staff before any test or scan so that the right preparation is given.
Your rights & privacy
- To be treated with dignity and respect
- To be told what each test is for and ask questions
- To give or refuse consent for tests
- To have your results kept confidential
- To give feedback or raise a concern without fear
Read how we handle personal data in our Privacy Policy.
Ready to get tested?
Book a test online and our team will contact you to confirm a time that suits you.