Legal
Privacy Policy
How RedRock Medical Diagnostics collects, uses and protects personal data through this website, under the Nigeria Data Protection Act 2023.
Last updated 8 October 2026
Who we are
RedRock Medical Diagnostics, Owerri (“we”, “us”) is the data controller for personal data collected through this website.
What we collect
Information you submit through our forms (name, phone, email, test or service, preferred date and any message), technical data such as a hashed IP address and device information and, with your consent, analytics data. Please do not put detailed medical information in website forms. Share it with your clinician during your visit.
How we use it
- To respond to enquiries and arrange test visits.
- To contact you about your request by phone, SMS, WhatsApp or email.
- To keep the website secure and improve it.
Legal basis
We process data with your consent, to take steps at your request before providing care, and for our legitimate interests in operating a secure website.
Sharing and retention
We do not sell personal data. We share it only with service providers who help us run this site (such as hosting and email providers) under appropriate agreements. Enquiry data is kept only as long as needed for the purpose collected. Laboratory records and results created during testing are governed by our clinical records policy.
Your rights
You may ask to access, correct or delete your data, withdraw consent, or object to processing by contacting the laboratory. You may also complain to the Nigeria Data Protection Commission.